Dr. Angela Francis serves as the Associate Director of Student Success at the CUNY School of Professional Studies. In this role, she supports initiatives that promote student engagement, persistence, and academic success, with a focus on helping students navigate their educational journey and achieve their goals.

Prior to her current role, Angela served in Academic Affairs, where she oversaw the School's general education program and coordinated student readiness and first-year experience initiatives. Her work included leadership of programs such as the Test Flight Online Learning Simulation, Online Learning Essentials, and New Student Orientation for undergraduate degree students.

Before transitioning to academic administration, Angela taught writing, literature, and general education courses at CUNY for more than a decade. She joined the staff at CUNY SPS in 2012 and has held several roles supporting student success and academic initiatives.

Angela also experienced firsthand the value of a CUNY education. She earned her BA in English as a Macaulay Honors College student at the City College of New York and holds a PhD in English from the CUNY Graduate Center.